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OHIP: Ownership Has Its Privileges

It seems as if the debate over ownership of metropolitan broadband networks has come full circle over the past three years, at least it has from my perspective. A lot of folks still think that the role of the city is find a private sector company to own a broadband network, if they've gone so far as to consider broadband as a resource to pursue beyond the status quo of buying services from an ISP.

I don't cotton to private ownership any longer, if I ever fully embraced that concept. The reason for my change of mind? Acknowledgment of reality. Consider these five points which are the reality of government and society, and the sixth one I've added as a conclusion.

1. Cities and counties have to provide services and they need to communicate and manage growing costs. That's why as individuals and businesses we pay our taxes and why as a society we tolerate being governed, regulated, guided and managed.

2. We need our critical infrastructure to enjoy our civilization. Roads, electricity, gas, water and wastewater and yes, more and more, broadband, are infrastructures vital to both the private and public sectors. Just consider for a moment what life would be like without those infrastructures if you don't believe me.

3. We need critical services to live in some kind of order. Public safety, fire prevention, crisis management, property and health codes, and social services are the stuff of government. For those who rail against regulation, there are plenty of reminders at hand of the role that government must play in keeping society on an even keel, from the recent collapse of the sub-prime mortgage markets, to the realization that our kids have been playing with lead-laced toys from China, to the recall of beef from sick cows that was headed to our nation's schools...we need government.

4. Complexity creeps in with technology, and broadband has become the backbone for the data that enables our infrastructure, our commerce, our management, and all these vital services we depend on. Even for small towns, complexity and growth need to be managed. For those areas in high growth corridors, there's little doubt of the need for a plan to manage growth, because governments have to build out ahead of growth, or face the consequences. That's reality, folks.

5. Risk is not something to be avoided, deferred or to hand off to another party. Risk is something real and ever present because we live in linear time and cannot know the future. Therefore, risk must be managed, and control is key to that equation. Those who deny risk management either live very conservatively by avoiding risk and see opportunities pass them by, or live recklessly by ignoring risk and suffer the consequences when things inevitably go awry.

6. When it comes to broadband communication, the best way to manage risk and uncertainty is to own and control the critical infrastructure that you must use to provide critical services.
With ownership comes greater control over costs and service delivery and supplemental revenue opportunities - in a word, lower risk and more opportunity over the long term.

Without a strategy to secure low-cost access to widely available broadband, cities are left with managing in the old way - by adding more staff where and when it's absolutely necessary and by buying services from vendors. These "analog" solutions are from the last century and they are subject to abuse, price increases due to inflation, and the inefficiencies inherent in analog solutions. In short, these are solutions based in Expenses. In contrast, Investment in digital broadband infrastructure produces returns not available from that old way of doing business. Sure, it's more complicated, but for those cities willing to take the Road Less Traveled, spending the time to investigate and embrace a new way of doing business that takes advantage of new technologies and new business models, there will be impressive dividends.

And being a leader is about taking bold risks that make sense, in prudent fashion. The compelling advantages of new technologies give us promise that there will be leaders among us.

After the jump, we develop the case for ownership of broadband infrastructure.

When this little industry first flew out of its nest, the prevailing model was for the city to own its own network (Corpus Christi, Cerritos, etc.). That made sense then, and I think it makes more and more sense now.

But in 2005, public ownership came under assault from industry groups who saw a rising competitor in publicly-owned communication networks. They challenged that model and we saw the momentum in Philadelphia turn away from public ownership in the face of that challenge, hearing the siren song of a privately-owned network, perceptively taking the risk away from the city. The argument against city-owned networks ultimately proved to be a legislative loser, but the tide had shifted and the deals that followed were all about "how the private-sector assumes the risk," with EarthLink leading the charge.

Philadelphia's muni wireless network is in a holding pattern as it waits to see what EarthLink's proposed sale of the network will mean to its future. Last week, in a interview with local radio station KYW, city Chief Information Officer Terry Phillis discussed the implications of the sale, calling it "by far the best alternative" for the future of the network.

He acknowledged that finding an appropriate buyer will be challenging. Phillis said the buyer "would have to have a financial model that would make sense for them" and that a limited number of customers would likely accompany the purchase. He said he has not seen EarthLink marketing its commercial service in Philadelphia "for some time now." Philly muni Wi-Fi sale is city's "best alternative"

Well, we know how that story of risk avoidance through private ownership turned out - folks, we've turned the page and finished that chapter titled "Private Sector Owns the Risk." We're on to a new chapter now... Thank Heaven for small favors.

But since last August when the EarthLink pull out began, we've pondered the question, "what is to be the title of that next chapter?" The prevailing wisdom has made it look like it was going to be "City as Anchor Tenant" - where the public sector would share the risk with the private sector player...but there's a problem - a big problem - with that alternative...the private companies who want government to share the risk are in fact engaging in a wholesale transfer of risk in practice, when service providers price their services at such a high rate that have most of the risk handed off to their erstwhile public sector partners.

But there was more wrong with the new model than met the eye - we're still in a transition, and I'm arguing that Anchor Tenancy under high service contracts is yet another distraction and dead end...

Just for a start - why would anyone turn to one of the least risk-friendly partners - namely, public sector elected officials who are subject to press and political scrutiny - to take on so much risk in order to make an acknowledged risky deal work ... hmmmm, I see a few problems with that. Why would a public partner take on that risk of buying services when it comes with so little control? Why rent a couch when you can buy one for a little more? Usually people rent rather than own only if there is a huge price break for renting, if there are other significant advantages (tax-breaks?) or if they are desperate and have no other alternatives (e.g., lack of credit).

In point of fact, Anchor Tenancy when examined a little closer has started to resemble a game of Hot Potato - when you get a twice-burned private partner (as many of the entrepreneurs in this sector are), who seeks to lay off most or all of the risk in the deal to the public partner through inflated service fees, they have to look far and wide for a potential public partner desperate enough to take such a deal. I'd argue that's where the slowdown in this industry lies. The current Anchor Tenant business model isn't selling for a reason - it's not a good deal for the cities.

All of a sudden, shared risk became assumed risk, but with no control to make the city better able to offset the risk of the deal. Small wonder there have been few takers. It just won't fly for cities to take all the risk via a long-term service contract yet have none of the control on the long-term development of the network that would offset that risk...control and risk need to go together or the deal won't fly.

This recent essay from California - Public ownership of broadband access is best - makes the argument for public ownership in a compelling way, saying that if cities don't step up to take ownership and bring in affordable broadband, nobody will (my underlining for emphasis).

Too many cities in California are stuck with slow (or no) broadband access. As the United States continues to dip in international broadband rankings, individual communities have a choice: build their own broadband network or hope someone else does it for them.

Broadband may be comparatively new, but these difficult questions of infrastructure have been with us for far longer. One hundred years ago, communities were told electricity was too complicated for municipal meddling and they should wait for private companies to electrify them. Thousands of communities realized that a community cannot wait for essential infrastructure. They accepted responsibility for their future and wired their towns. How little has changed since then.

California's Broadband Task Force has released its final report, complete with maps showing some 2,000 communities without any access at all. Many more communities are underserved, offered an always-on connection faster than dial-up, but not by much.

So far, so good - lots of cities need broadband. But where do the smart guys and girls in California take the cities in their report? Back to the flawed private sector ownership model, it seems.

Unfortunately, the Broadband Task Force has chosen the seductive path of dependence on private providers for these networks. Public ownership is a better plan. Broadband networks are here for the long haul, and our dependence on them will only increase. Many citywide wireless networks are privately owned, depending on city government as an anchor tenant. The network requires city money without offering the city any control. Under such circumstances, owning beats renting.

The Broadband Task Force clearly views public ownership as a last resort, allowing community services districts to offer broadband only when a private provider refuses. Once the CSD has taken the risk and built a functioning network, it must sell it to an interested private provider.

Public ownership should not be a fallback option.

The author goes on to hit the nail on the head: infrastructure is an investment that cities are used to making and with ownership they get control and other benefits that lower the risk.

The Broadband Task Force's first recommendation should have been to encourage every community to evaluate its needs and assets to determine whether it would be best served by investing in a publicly owned network.

Publicly owned networks can be tailored to the present community and upgraded as needs change.

Ownership is about self-determination. Modern telecommunications regulations mean owners make decisions. A city cannot compel a private provider to upgrade the network or mandate network neutrality. Residents have little recourse when the sole private broadband provider blocks some applications or network protocols.

A number of large private providers have managed their networks in a questionable manner. These companies have one goal. The law requires them to maximize their shareholder value. In contrast, a publicly owned network should maximize social benefit. If it does not, residents can change it. Try getting AT&T to modify its network management policies.

So, to recap, we have these benefits from public ownership of broadband infrastructure.

1. An infrastructure tailored to the specific needs of the community.
2. The flexibility to add and upgrade the network as needed as the community changes.
3. The control of self-determination.
4. Assurance of fairness regarding the use of the network for all citizens of the community.
5. A focus of priority on social benefit rather than corporate profit, which means coverage and affordable rates for all society, not just those segments that can afford to generate profits for the corporation.

I would add these benefits of public ownership, based on my recent experience in developing a model for the City of San Marcos down here in Central Texas.

A. A new focus on efficiency in public government - ongoing cost reductions in operations through a focus on leveraging digital infrastructure to provide greater efficiency.

B. A new diverse revenue source for the city that is not based on a tax. How many of those do we see everyday? The excess bandwidth left over after public sector needs have been met can be sold to the residents and businesses of the community, even the current communication providers. That revenue can be used for network upgrades, new applications and equipment, subsidization of disadvantaged population needs (Digital Divide), and economic development, just to name a few potential ways to spend that money.

C. Insurance against a potential shortage of broadband capacity in the future. As broadband use becomes more prominent and as high bandwidth uses grow on the Internet, the availability of infrastructure to carry all that network traffic will become more and more important. Investing now in broadband infrastructure is akin to securing water rights to provide a hedge against future price increases and to secure ready access to a vital resource.

I'll leave the conclusion to the author of the essay from California, who puts it well.

Investing in broadband networks is an important decision that should come after developing a strong business plan that identifies how the network will sustain itself. Successful municipal networks across the country offer many different models and technologies. From western Utah to tiny Vermont, they also offer reliable fast speeds at affordable prices in areas long ignored by private companies.

To be clear, publicly owned networks are a boon to many private companies. Local businesses are too often stuck without the fast, affordable access they need. As members of the community, they are important stakeholders in any publicly owned network. A private company can even be contracted to maintain the network, with policies set by the community.

Broadband networks have become essential infrastructure. Depending on a private network may be the easier course of action, but gives away too much power. Network owners make decisions; they do not have to beg providers for faster speeds, lower prices or better customer service.

In my humble opinion, the title of the next chapter in the unfolding saga of Metropolitan Broadband will not be "City as Anchor Tenant." The next chapter must be titled "Ownership Has Its Privileges." Vive L'Independence!

Posted on March 20, 2008 at 07:42 AM


Comments

John -

I'm afraid you've lost your perspective! Cities really don't have much business in today's fragile economy spending the dollars required to build and own a network. If they need the service for their own efficiency, it is much wiser for them to contract for the service with a private operator. After all, anything the government takes on usually costs 2 - 3 times what the private sector can do it for.

the role of a city should be to act as an anchor tenant, since the city is usually the largest potential user of a wireless network. By taking on this role, they can help drive the development of networks which are available to all in in the community.

As taxpayers, do we really want generally incompetent municipal employees spending our money on building a new empire for their tax base? I don't think so!

Posted by: Hal Hayden on March 20, 2008 06:12 PM



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