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FEATURED TOPICDigital Transition -The term "Digital Transition" describes the process all organizations must go through in the 21st Century, as they leverage new technologies that provide new options for Applications, Equipment, Processes, and Networks that make them more effective. In contrast, the term "Municipal Wireless" is limiting. It puts the network technology ahead of the application and process changes that drive the business case. ORIENTATION |
« Everything You Always Wanted to Know About Web 2.0, But Were Afraid to Ask | Weblog | Where There's Smoke ... Part II One State Example » Where's There's Smoke ... Part I Open Eyes & Ears Tell a Story, If We Listen and WatchThere's Fire - Big Telecom and Big Government - A Match Made in Heaven? Hell? I resist taking on this issue because after years in state government, I just assume that big business spends its money to buy big government influence and it's just the way of the world. Call me cynical. I don't expect the world to change overnight. Part of this acceptance lies in my long-held belief in the system - the press and a measure of public servants and good government types would keep things in check. The system was in harmony and the overall result was on balance good for the public, if weighted more to the side of special interests. Besides, I could do little about it, so I accepted it and went about my business. Besides, I think going down this path is an endless endeavor with little hope for resolution in the near term - it is, with all due apologies to the more racially sensitive among you, a Tar Baby: a trap that grabs one, and one becomes more entangled the more one struggles. Nevertheless, here I go. Because I perceive that now there's smoke coming from the kitchen where our laws and policies are being cooked up. And where there's smoke, there must be fire, as the saying goes. The system is out of balance, the pendulum has swung too far, and things are getting out of hand. When it comes to broadband policy and strategy, I don't think we can even begin to talk about these complex issues as a national community without including in the conversation those same government regulators, lawmakers, and large cable and telecom companies who some consider the Root of All Evil. I'm not one of those types, but I do believe in calling things like I see them. We need to start by bringing all this dirty linen out into the open. I'll try to be dispassionate, so bear with me. If you're part of the Reality-based community, you don't say "What Smoke?" or "That's just Smog." You don't deny what your eyes see and what your brain tells you. We must at least acknowledge that we have an underlying problem with our system. Before we can have an Open discussion on our collective broadband future, or even begin to craft solutions and a policy and a strategy that serve all interests, we first have to have Trust. We have to have Truth as the foundation for our discussion and we have to be Inclusive and engage all the parties. We have to be Honest. Without those foundational elements, we'll continue to talk at cross purposes on the surface, casting blame and pointing fingers, while things stay the same as always in the background and under the surface. That's what I've seen so far, at least. It's not naive either to state the need for these preliminary conditions for a dialogue. Rather, it's an acknowledgment of the depth of our problems, a statement of reality, to say at some point - and that point has long since arrived: "As a nation we have to begin to address the climate of political influence in our society and its impact on 1) general principles for governmental regulation and oversight; 2) the relationship between government officials and telecom companies, their points of view, the resolution of issues and the impact on the structure of the industry; and 3) the actions of government officials who regulate and oversee these companies and the decisions they make." To continue to sweep these issues under the rug while trying to move forward with solutions is to deny reality and live in a fantasy land. It's real, folks, Denial ain't just a river in Egypt, and something can and should be done about it. To begin a discussion on policy without clearing the air first and hauling these issues out into the open is to try to run a marathon while dragging a bag of bricks behind. You can do it, but it's not the recommended way, and it has a predictable outcome. You will fall behind all the other less encumbered runners in the race. When one doesn't know where to begin, sometimes a place to start is just to jump in and offer impressions that are logical and reflect Truth as one sees it. I'll start with the argument I have heard from the Incumbents who want to keep on working incrementally. The Argument for Continuing the Status Quo The message I've heard from Big Telecom (and Cable) companies that currently provide the bulk of broadband services, when speaking to government regulators and lawmakers at all levels, at least remains consistent: 1. "We ask you to take care of our industry issues first, by relaxing regulations and relieving price controls, and we will then invest that extra money in broadband infrastructure and provide the services the nation needs. Trust us. It's the only efficient way that you will get what you want." But the facts don't support such arguments; indeed, regulators and lawmakers have done just what the industry has asked numerous times and we have not got the world-class fiber network they sought, nor competition, nor even robust wireless broadband. Instead, Cable broadband and DSL over existing legacy networks are offered in limited areas at limited speeds and at high enough prices by a handful of companies so that only parts of the nation can access and/or afford broadband that does not compare with world-class standards. Verizon plans Fiber to the Home in limited urban areas over a lengthy deployment schedule, and AT&T plans Fiber to the Curb over an even more tardy schedule. It doesn't take a lot of digging to figure out this situation - the message is apparent with the barest of research and a modicum of common sense. The dots are there to connect, if one only looks. This and subsequent posts are anything but an exhaustive reporting of the issues. Rather, consider them a snapshot to make the point that just a preliminary connecting of some dots I've seen over just the past few weeks makes a strong case for the most casual, but logical observer, if not a biased industry insider with a motive to continue the status quo. The Deregulation of Telecommunications has not led to a Competitive Market, despite or because of efforts of regulators and lawmakers; it has led instead to the consolidation of market power and the entrenchment of a large corporate presence in telecommunications with very strong influence over government at all levels. Consider Dots Number One-Five. Thirty-five years of effort led to a transfer of power and assets, from government to business. 1972. "It's broken, we need to do something." The US Justice Department files suit against AT&T to address issues of monopoly and changing technology. In successive waves, various state and federal agencies, regulatory bodies, courts, and legislatures have sought to move our nation from a regulated monopoly model to a competitive market model, and at each step, their efforts have been stymied by a commercial industry intent on retaining control and making the most money for its shareholders. Can't blame them, they are playing to win. And all along, watchdogs, critics, and government leaders themselves have voiced misgivings and expressed outrage, to no avail. In the end, like a good movie or story moving from Act One to Act Three, we've ended up about where we've started, with some interesting action along the way. The Telecommunication Competition and Deregulation Act of 1995 is the worst bill to come along in 60 years. While deregulation of media has been slowly taking place for 20 years, this bill would open a whole new era in monopolistic control of mass media. Al Gore claims that the House and Senate versions of the bill represent a giveaway to America's largest corporations: "Instead of being a commitment to the future, these bills--especially the House bill--represent a contract with a hundred companies. Instead of promoting investment and competition, it promotes mergers and concentration of power." The bill would allow a single owner to control television stations covering 35 percent of all American homes, plus an unlimited number of radio stations in every community across the nation. It would allow this same owner to purchase newspapers and the cable system in every community, which could result in a single company dominating all news and information available to one-third of the nation. It would allow the Bell Operating Companies to buy into long-distance services before they have real competition--which almost guarantees increased rates. It would let cable and telephone companies buy out each other while removing the power of the states to regulate rates and services; a monopoly would exist in many communities and cable and telephone rates could soar. As Representative John Conyers (D., Mich.), former chairman of the House Government Operations Committee, told his colleagues on the House floor, "For American consumers, this is one big sucker punch." It will "cost our constituents, the consumers, a bundle." 1995: I'm Telling You, It Won't Work "Whatever It Is You Were Trying To Do, I Don't Think It's Working." In summary, the very slow implementation of the 1996 Act has resulted in a series of mergers in the telecommunications industry. The intent of the 1996 Act was to promote competition and the public interest. It will be a significant failure of the US political, legal, and regulatory systems if the interests of entrenched monopolists rather than the public interest as expressed by the US Congress dictate the future of the US telecommunications sector. Unfortunately, the lack of progress in the implementation of the 1996 Act during the last two years has been a victory for the incumbent monopolists rather than of the US Congress. If the present trend continues, the intend of the 1996 Act to open all telecommunications markets to competition will not become a reality. 1998: It's Not Working "Man, Did Anyone See What Just Happened - How Did They Get Away With That?" Failure is not foreign to the information technology business. Big development projects fail all the time and I have written several times about this and how those failures come to be and how they can be avoided. But I find it hard to remember any company or industry segment ever going zero for 51. This is a failure rate so amazing that any statistician would question the motives of those even entering such an endeavor. Did they actually expect to succeed? Or did they actually expect to fail? We may never know and it probably doesn't even matter, but one thing is sure: they expected to be paid and they were. Over the decade from 1994-2004 the major telephone companies profited from higher phone rates paid by all of us, accelerated depreciation on their networks, and direct tax credits an average of $2,000 per subscriber for which the companies delivered precisely nothing in terms of service to customers. That's $200 billion with nothing to be shown for it. In a Federal Communications Commission (FCC) report from 1994 there were requests from U.S. telephone companies to provide video dial-tone service at unprecedented levels. Bell Atlantic (now part of Verizon) wanted to install service to 3.5 million homes in its service area. Nynex (now also a part of Verizon) requested permission to install service to 400,000 homes. Pacific Bell (now part of AT&T) wanted to install service to 1.3 million homes. Ameritech (now part of AT&T) wanted to install service to 1.2 million homes. GTE (now part of Verizon) wanted to install service to 1.1 million homes. Note that these applications were all prior to the Telecommunications Act of 1996 being passed, so they were covered under the prior 1934 Act. And by 1995 most of these applications had been withdrawn by the telephone companies, though the FCC oddly continued to act as though the applications were still valid. 2007: Not Only Did It Not Work, We Got Taken to the Cleaners Over and over again, large telecommunication and media network (cable) companies ask for relief, they bargain with the government, they strike deals, and then they do it all over again, devoid of consequences. Lather, Rinse, Repeat. And so here we are as 2007 winds down, nearly back to where we were in 1972, except that now the infrastructure that was viewed as a national treasure paid for by ratepayers by way of a regulated monopoly is now viewed as a sunk cost network asset owned by a set of private companies who can use it as they see fit, charge for it as they see fit, use it to thwart competition, and yet, still count on various tools of government support, whether it be funds or market protection, when they ask for it. And, we are no closer to having a national wired and wireless network to support high-speed data at state-of-the-art levels, with universal access and universal service pricing. Some deal. "You're doing a heckuva job, Brownie." Posted on October 21, 2007 at 02:07 PM CommentsPost a comment |
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