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FEATURED TOPICDigital Transition -The term "Digital Transition" describes the process all organizations must go through in the 21st Century, as they leverage new technologies that provide new options for Applications, Equipment, Processes, and Networks that make them more effective. In contrast, the term "Municipal Wireless" is limiting. It puts the network technology ahead of the application and process changes that drive the business case. ORIENTATION |
« A Divine Comedy: Paradox, Competition, and Cooperation | Weblog | Fumbling the Future or Forging Ahead: Eyes (and Minds) Wide Open » The Power of the PressWe'll be talking more and more about this, the power of good press, especially regarding Community Involvement and Economic Development. There are two key constituencies in a metropolitan broadband deployment: Internal and External. Good public relations ensures that the groups that will be impacted by your project get the appropriate messaging. And the messages to each group will vary somewhat. While common material will explain the basics of the project to all audiences, the benefits message will vary based on your audience. After some exchanges with reporters after the press release went out on Wednesday, I realized the complexity of the message and wrote a blog to capture the important details. It's important to have a consistent message, and I hoped the blog could serve as a resource until we get a website up (shortly). I see it as in our interest to help the press out, to provide a common touch point for the press to get background information, which both makes their job easier and ensures consistency of message. Here's a list of the positive press we received over the last three days (one outlier is the coverage of the 3/6 City Council meeting, before we released the Press Release on 3/28). Just imagine your city's name substituted in press releases like these. At the outset, the press reports are universally positive. Pretty Cool. 3/8 - San Marcos Daily Record 3/28 - Fox 7 News 3/29 - KLBJ-AM Morning News; Austin American Statesman; RoadRunner Portal / News 8; and Wi Fi Networking News 3/30 - MuniWireless; and San Antonio Express News UPDATE: 4/1 - Seguin Gazette-Enterprise (Seguin is a town about half the size of San Marcos, about 30 miles to the south ... this is an example of the "Ripple Effect," where like ripples in a pond after a stone is thrown in, the impact expands in the region) UPDATE: 4/4 San Marcos Daily Record UPDATE: 4/5 - Texas Government Insider UPDATE: 4/11 - University Star, student newspaper of Texas Statue University So who is reading this stuff and why does it matter? The lists of Internal and external constituents are each quite detailed - there are more different parties who are impacted by a project like this than one would think at first. They include a laundry list of community stakeholders and industry types. Here goes: Internal Audience (Community Involvement) Government Education Business / Commercial Health Care External Audience (Economic Development) Neighboring Communities Economic Development Targets Telecommunications & Applications Providers As you can see, there are an amazing number of groups and people who are interested in what you are doing to bring metropolitan broadband to your community. Metropolitan Broadband is exciting stuff. Really. So if one has an exciting and positive story to tell about one's community and about one's project (and EVERYONE doing a project like this does), why on earth would one want to soft pedal it? The rule of thumb is: be proud and be loud - your project will be the better for it. As long as you stick to facts and don't embellish, you're on solid ground. The more excitement you generate, and the better you educate all concerned, the more your project will be energized and the more resources will come out of the woodwork to make it happen. Don't underestimate the importance of wide-spread support and don't shirk in your efforts to recruit it. The press is your friend, so take care of them and they will communicate better, which will serve you well. Posted on March 31, 2007 at 06:02 PM CommentsPost a comment |
METRONET VENDOR DIRECTORYMY OTHER BLOGSMetroNetIQ E-Store - Be sure to visit the MetroNetIQ E-Store and pick up a copy of The ABCs of Community Broadband: How Digital Transitions Will Transform America's Communities, One at a Time. The E-Store will offer special discounts on this valuable guide for community leaders, discounts that won't be available to the general public on Amazon! |
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